Chard Antiques Specialising in Genuine Victorian Pine Furniture, Antique Mahogany and Oak
Terms and Conditions

Any order placed is deemed to be on the understanding that these terms and conditions of supply are accepted by the customer. The prices listed on this website cancel any previous prices and are exclusive of any delivery or alteration costs.

It is very important to us that you are satisfied with our goods and service. In addition to the usual statutory rights if you buy goods through this site you have a right (under Consumer Protection Distance Selling Regulations 2000) to cancel your order, return the goods and request a refund within 14 days of receiving the goods. In this case you must return the goods to us, as received and with any original packaging, requesting a refund in writing. A refund of the cost of the goods, excluding any carriage charges or specifically ordered alteration charges, will be sent to you within 30 days. If you order substantial alterations to an item it is unlikely to qualify for any refund. In the highly unlikely event of goods being not as described or faulty a full refund will be made in accordance with your statutory rights. If you have any problems at all please let us know by telephone as soon as possible.

Please note that our furniture is genuinely old and, as such, may bear the usual signs of wear commensurate with years of use. We do not believe in restoring to the point where it appears to be a reproduction! Minor repairs and cleaning is carried out and occasionally it may be necessary to replace certain parts such as drawer handles or even feet if the originals are missing/beyond repair. We strive to provide you with honest descriptions of all items but if you have any concerns about any item please do contact us

Please note that lighting, processing and your computer settings may mean that the colour of an item may vary slightly from its true colour. Measurements given are intended to be a good guide but, if your space means accuracy is absolutely crucial, we will gladly provide more measurements.

Privacy Policy

We will protect your privacy and only hold and use any information that we collect about you in accordance with the Data Protection Act 1998.

The type of information we may collect includes your name, address, telephone number and email address. We do this in order to process your order and to provide you with the best possible service.You may check any information that we hold about you by emailing us and, if you find any inaccuracies we will delete or correct it promptly.

We will not email you in the future unless you have given us reason to believe that you want us to and/or may be interested in further goods/services. You will have the chance to refuse any marketing email from us.

We may use technology to track patterns of behaviour of visitors to our website. This may include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. Information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy please email us.

 

©Chard Antiques - Specialising in Genuine Victorian Pine Furniture, Antique Mahogany and Oak

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